Peer5. The Peer to Peer, P2P CDN For Streaming With WebRTC. Boost Your Video Streaming Performance

Privacy Policy

Welcome to Peer5 Ltd. (“Peer5” or “us”). Peer5 is committed to your right to privacy. This Privacy Notice ("Privacy Notice"), is an integral part of our Terms and Conditions, which can be found at: www.peer5.com/terms and governs the processing, use and transfer of data collected through the services offered by Peer5, including the API ("the Services") and through our website ("Site"), or otherwise offer by Peer5 to each person (“User” or “you”) accessing or using the Site and/or Services.

Any capitalized terms not defined herein shall have the meaning ascribed to them in the Terms and Conditions.

If you choose to install the Site, use, interact with the Site or register for the Services or otherwise provide data to us, you explicitly agree to the use of such data in accordance with this Privacy Notice. You may not use the Site and/or Services if you do not agree to any of the terms hereunder. If you do not agree with any of the terms hereunder, you must discontinue any use of the Services and uninstall the Site from your device. This Privacy Notice shall not be construed in any manner to derogate from the Terms of Use or any other agreement made by and between Peer5 and you.

Please note, that the Site and Services may contain links to other websites, products or services offered by third parties, which are not governed by this Privacy Notice. This Privacy Notice does not apply to the practices of entities which are not controlled by us.

  1. THE HIGHLIGHTS:
    1. You are not required by law to provide us with any Personal Data. Sharing Personal Data with us is entirely voluntary..
    2. Our Services are intended for Users over the age of 16 or equivalent minimum age for providing consent to processing of Personal Data in the relevant jurisdiction. Children under such age are not permitted to register to the Site or use the Services. If you are under such age you should cease to use the Services and the Site immediately and uninstall the Site from your device..
    3. You may be entitled to request to review, amend, erase or restrict the processing of your Personal Data, pursuant to the privacy laws applicable to you. Please note that in case you request to erase or restrict the processing of your Personal Data, your use of the Services may be inhibited..
    4. We do not sell, trade, or rent Users' Personal Data to third parties. We only share Personal Data with third parties in connection with the provision of the Services to our Users, or other limited circumstances as specified herein..
    5. If you have any questions or requests regarding the processing of your Personal Data, or would otherwise like to contact us in connection with this Privacy Notice, please send us an email to:contact@peer5.com..
    6. If you have any questions or requests regarding the processing of your Personal Data, or would otherwise like to contact us in connection with this Privacy Notice, please send us an email to:contact@peer5.com..
  2. What is Personal Data, and what data is collected about me by Peer5?

    “Personal Data”, means any information which identifies or can be used to identify a natural person, including, but not limited to, first and last name, phone number, email address, IP address, billing information, etc.

    Non-Personal Data

    We collect non-Personal Data regarding Users concerning their use of the Site and Services, such as the scope, frequency, latency, pages accessed, what and when a User views or interacts with content and materials displayed through our Services, device identifiers, and other technical information regarding the device used to access the Services, such as model, operating system, etc.

    Personal Data

    1. Customers. Peer5 collects Personal Data only regarding its customers which use the Service and the API (the “Customers”). In order to use our Services and API, Customer will be requested to create an account and provide us with certain Personal Data, such as their contact information, including email address and payment information.
    2. End-Users. The provisions regarding Personal Data in this Privacy Notice apply only to Customers as Peer5 does not collect, store or process any Personal Data regarding Customer’s end-users (the “End-User”). End-Users should review the privacy policies and notices of the Customers from whom they receive services in connection with Peer5 Service and/or API.
    3. We do not knowingly collect or process any Personal Data included in Special Categories of Personal Data (as defined in the GDPR). In the event you become aware that such data has been collected by us, please inform us immediately.
  3. Does Peer5 use cookies?
    1. Yes, we use data files such as cookies, pixel tags, “Flash cookies,” or other local storage files provided by your browser or associated applications (“Cookies”). We use these technologies in order to recognize you as a customer; customize our Services, Site, content, and advertising; measure promotional effectiveness; help ensure that your account security is not compromised; mitigate risk and prevent fraud; and to promote trust and safety across our Site and Services.
    2. We use both session and persistent Cookies. Session Cookies expire and no longer have any effect when you are no longer connected to the Site. Persistent Cookies remain on your device until you erase them or they expire.
    3. You may at any time program your browser to block cookies, but please be aware that such blocking may prevent us from providing some or all of the Services to you. These cookies help us track how visitors use the Site and our Services.
    4. If you wish not to receive Cookies from us, with the exception of technical Cookies, you may notify us by following the instructions for opting out of such Cookies on our Site or sending us an email to: coockies@peer5.com. If you are accessing our Site from the EEA, the use of third party Cookies and persistent Cookies shall be made in accordance with the laws applicable to you.
    5. If you have any questions about how we use Cookies not answered in this statement, you may contact us by sending us an email to: coockies@peer5.com.
  4. What will Peer5 do with my Personal Data?
    1. Non-Personal Data. Non-Personal Data is used to provide our Services, and for click stream analysis in order to constantly improve and maintain our Services, including among others. We also process non-Personal Data for general business analytics, for ensuring the technical functioning of our network, to help prevent fraudulent use of our Services and for developing new services.
    2. Personal Data. Personal Data is used only for the following limited purposes in connection with Personal Data related to Customers:
      1. Providing our Services to you;
      2. To identify Customers and authenticate their authorizations;
      3. To communicate with Customers regarding customer service issues or to provide updates with respect to material changes to this Privacy Notice or our Terms and Conditions;
      4. Responding to questions or comments and to help resolve any problems;
      5. For the purposes of our legitimate interests, to the extent permitted under applicable law.
      6. To protect the security or integrity of our databases and the Services, to take precautions against legal liability and to enforce our Terms and Conditions
      7. To comply with any applicable law or regulatory requirement, including guidance by competent supervisory authority, and assist law enforcement agencies and competent authorities.
  5. What can I do to control my Personal Data?
    1. Reviewing and amending your Personal Data. You are entitled to review your Personal Data, and may exercise such right by sending us a request to: privacy@peer5.com. In the event any Personal Data is incorrect or outdated, you may update and correct such data by providing us with appropriate notification or correcting the data directly on the Site if applicable
    2. Right of erasure and restriction. You may also be entitled request the erasure or the restriction of your Personal Data, and we will comply with such requests, to the extent required under applicable law.
    3. Personal Data Portability of Personal Data. To the extent applicable to you and to the Services, you may request the portability of your Personal Data, and we will comply with such requests, to the extent required under applicable law.
    4. Retention of Data. We reserve the right to retain any Personal Data for as long as reasonably necessary in order to: (i) fulfill the purposes described herein; (ii) in the defense or assertion of legal claims and liability; (iii) for the analyses and improvement of the Services; and (iv) to comply with applicable law. Non-Personal Data and statistical anonymized data may be retained by us without limitation.
  6. 1. Will Peer5 Share My Personal Data?
    1. Non-Personal Data, aggregate and statistical or otherwise anonymized or pseudo-anonymized data may be shared without limitation with third parties at our discretion. This information does not contain Personal Data and is used to develop content and services for our Users and Customers.
    2. We share Personal Data only under the following limited circumstances:
      1. With third parties who assist us in operating and providing the Services, conducting our business and expanding our business or servicing you, and for personalizing your experience of the Site, including by way of target advertising.
      2. To comply with a legal requirement, for the administration of justice, to protect your vital interests or the vital interests of others, to protect the security or integrity of our databases or the Services, to take precautions against legal liability, or in the event of a corporate sale, merger, reorganization, dissolution or similar event.
  7. What is the lawful basis under which Peer5 processes Personal Data?

    Certain processing activities conducted by us are based on the necessity of such activities for the performance of the contract or other agreements between us and our Users, including our Customers.

  8. Will Peer5 transfer my Personal Data internationally?

    Our databases are located currently in Belgium and the Netherlands. Some of our processing activities are made in the State of Israel and the U.S. The European Commission has decided that Israel ensures an adequate level of privacy and data protection, therefore, in accordance with the GDPR, the transfer of Personal Data to Israel is lawful and does not require any specific authorization.

  9. Will I receive Marketing Communications from Peer5?

    We may send users of the Services, with information on new products, features, activities, services and periodic announcements or newsletters. By accepting this Privacy Notice you hereby provide us with your explicit, written consent to receive marketing communications. You may at any time choose to opt-out and to not receive these communications, by contacting us at marketing@peer5.com.

  10. How does Peer5 protect Personal Data?

    We take appropriate security measures to protect Users' information against unauthorized access to or unauthorized alteration, disclosure or destruction of data. Please note that these security measures cannot fully eliminate security risks associated with disclosure of information.

  11. Persons under 16

    Our Site is a general audience Site which is not directed to persons under 16 years old. If a parent or guardian becomes aware that his or her child has provided us with Personal Data without their consent, he or she should contact us immediately. We do not knowingly collect or solicit Personal Data from people under 16 years old. If we become aware that a person under 16 years old has provided us with Personal Data, we will delete such data from our databases.

  12. Questions or concerns regarding privacy

    If you have any questions or concerns regarding privacy issues, please send us a detailed message to: privacy@peer5.com and we will make every effort to resolve your concerns without delay. Peer5 may, at any time and from time to time, modify this Privacy Notice. Modifications to this Privacy Notice will be posted on the Site, and shall be effective as of the date in which they are posted on the Site.